Legal
Terms of use and engagement
Terms governing the System Resolver Base website and equipment finance application risk review services.
1. Acceptance
By using this website, you accept these terms. A professional engagement begins only when System Resolver Base and the client accept a written scope or engagement letter. Website content is general information and is not credit, legal, tax, valuation or investment advice.
2. Role and client responsibility
We provide independent analysis of information made available within the agreed mandate. The client remains responsible for verifying applicant identity, meeting regulatory duties and making every lending or credit decision. No report guarantees repayment, asset value, supplier performance or absence of fraud.
3. Information supplied
The client must have authority to share records and must identify known inaccuracies. Timing depends on complete, legible information. We may qualify or pause work where evidence is incomplete. Do not send confidential records through the public enquiry form.
4. Fees and payment
Fees, VAT, deposits, expenses and payment dates are stated in the engagement letter. Out-of-scope work requires agreement. Late payment may suspend undelivered work, subject to applicable law.
5. Intellectual property and permitted use
We retain copyright in our methods, templates and website materials. After full payment, the named client may use the commissioned report internally for the transaction and purpose stated in the scope. It may not publish, alter, resell or present the report as advice to another party without written consent.
6. Confidentiality
Each party will protect confidential information and use it only for the engagement, except where disclosure is authorised, required by law or made to an approved professional adviser bound by confidentiality.
7. Liability
To the extent permitted by South African law, we are not liable for indirect, consequential or lost-profit damages. Our aggregate liability arising from an engagement is limited to the fees paid for that engagement, except where a limitation is prohibited by law or loss results from fraud or wilful misconduct. Website availability and external links are not warranted.
8. Cancellation
Cancellation, rescheduling and refund treatment are described in the engagement letter and our refund policy. Work completed and committed third-party costs remain payable.
9. Governing law
These terms are governed by the laws of the Republic of South Africa. The parties submit to the jurisdiction of the competent South African courts, after attempting in good faith to resolve a dispute directly.
10. Contact and changes
Questions may be sent to info@systemresolverbase.digital. We may update website terms prospectively; the version accepted in a signed engagement continues to govern that engagement.